1. You may place your order on-line, by fax at 1-301-797-4501, or by phone at 301-797-4170.

2. All orders must be checked within 24 hours of receipt so that any discrepancies may be addressed.

3. Due to the ever-changing nature of the Encanto market, price commitment is made on the placement of order only. We will do our best to keep our website updated on a daily basis.

 4. Once an order has been confirmed we will not accept any additions or deletions. Should you wish to have any item removed after the order has been packed, a restocking fee will be applied to cover the cost of removing the item(s) and repacking the order. The fee will be $10.00 or 20% of the cost of the items removed, whichever is the greater amount. Any additions will be treated as a new order with all applicable guidelines. Please ensure that all orders are accurate prior to finalizing.